Perhaps you've heard that KEEPING customers is easier than FINDING new ones? If you haven't, it's true!
That's why improving customer relationships is SO important - especially if you’re wanting NEW customers from referrals.
(Nurturing and securing healthy client relationships can also skyrocket your sales if you have been in business for a while...)
Remember, people don’t want to do business with a business. They want to do business with PEOPLE.
So improving your customer relationships will improve your business in ways that you wouldn’t have achieved otherwise.
Today, I'm sharing 5 KEY STEPS you can implement TODAY that are KEY to improving your customer relationships!
Here’s the easy 5-step process on how to improve your customer relationships:
Step #1: Know your brand and be authentic in it.
Why is this important?
Because as we said before,...
In this training, I’m going to walk you through the TOP 3 reasons you're not converting leads & bookings from social media so you can stop fighting the overwhelming feeling that you're WASTING TIME.
And the best part is...
You can fix these mistakes immediately!
---> Watch the video above to learn how to get more bookings from Social Media today!
Want 180 days of "POST & GO" social media content to get bookings FASTER?
Our 6-Month Social Media Kit for Travel Agents is just what you need!
How do you look like a rockstar when your clients are traveling?
You provide "above & beyond" extra customer service - that's how!
This is exactly what we're going to talk about today!
I always talk about finding ways to blow your competition out of the water when it comes to serving your clients. But I don't want you to keep struggling with how to to do it any longer, so here it goes!
Today I'm sharing 3 THINGS you can do to look like a total ROCKSTAR while your clients are traveling!
This will help you:
These 3 tips are things that will certainly "uplevel" your service as I'm sure you KNOW that it's easier to keep clients than to find new ones. So let's do it!
**** Watch this video to find out how...
Are you STRUGGLING with knowing WHAT to post or publish online to better serve your audience so they choose YOU as their travel agent?
I definitely understand! It's roadblock for many travel experts, especially the newer ones and for those who doesn't know exactly what their audience needs yet.
But help is on the way!
I'm giving you my "cheaters" way of how I come up with content topics for MY audience!
In this video, you'll learn:
Watch the video above to see how you can serve your audience better & get them TRUSTING & CHOOSING you!
Want to save time creating SOCIAL MEDIA POSTS?
---> Grab my FREE 2-Week Social Media Kit...
THIS VIDEO IS FOR YOU!
Recently, Instagram has revamped their algorithm (yet again) and it's throwing many business owners into a tizzy...but should it?
Yes, it's getting hard to get our message out there. That's just the name of the game in the future, I think - especially on these FREE platforms.
But, social media is STILL a great way to grow your business for sure - even WITHOUT reaching a broader audience in most cases.
Just think about it...
If you only had 50 followers on social media, wouldn't you be STOKED if all 50 called you to help them book their next trip?
Of COURSE you would!
Sooo....why are we always trying to get new followers,...
Have you ever attend a consumer event to look for leads & clients for your travel business?
Did you feel overwhelmed with all the possibilities and ways to prepare for the show like I was?
You know, I remember doing my first bridal show and I was like, "oh my gosh, what do I do?"
We've seen people handing out little chotchkies, giving out postcards, drawing for prizes, signing people up for their email newsletters and so on... and it CAN be really overwhelming to sort out what COULD be done vs what MUST be done.
I got so confused that it almost stopped me from participating in ANY events altogether!
But I knew that NOT participating would be automatic "failure". So I didn't give up.
And after researching, preparing for and participating in many, many consumer event opportunities, I'm MUCH more confident about how to choose appropriate events, how to plan for them and how to get the best return from my investment.
If that sounds like you, I have good news!
I'm sharing 3 gift ideas that I believe your clients will enjoy AND appreciate!
And THE BEST PART?
These gifts ideas won’t break the bank!
So I've had this book which I've been revisiting and it's called "Client Gifting". It's written by my friend Andy and his parents, Joanie & Tom Ogg of Travel Professional News Magazine.
It's an online magazine for travel agents and such a great resource for everyone. If you're interested in client gifting, they sell this book on their website or you can get it on Amazon.
The reason I'm sharing this with you is that because I do gift my clients & I know how hard it is when you're just starting out - and you feel...
Yay! You've to a travel lead that asks you for a quote for their vacation.
You do your best to qualify their wants & needs for their trip and you make a slam-dunk presentation...there's NO WAY they won't book with you!
And all of the sudden...crickets.
Where did they go? They aren't returning your calls. You can't imagine they'll say no...
But then - it happens.
You open your Facebook page and there are your leads...
They're ON the vacation that YOU quoted for them!
But WAIT, you did everything right!
Or did you?
---> Check out these 3 reasons you may have lost the booking before you even began!
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CLICK TO WATCH: https://www.tipsfortravelagents.com/biz-boost-optin
Are you TIRED of spending so much time and effort into crafting the perfect email only to finally hit the "send" button and... NO ONE OPENS IT??
Nurturing is such an important piece of the puzzle when it comes to getting those sales.
And if we can't nurture them, how will our business grow?
I felt the SAME way until I learned to tweak these 3 things!
Write these down and start getting people to open your emails TODAY!
1. Use the recipient's NAME in the subject line
People LOVE it when you use their name - both written AND spoken- so use it whenever possible!
Now, I have to admit that I can't do that in most of my funnels because I made the mistake of NOT asking for their first names when they opted into my email funnels.
BUT, according to a study done by Marketing Dive , email open rates increased by 7% when the subject line was personalized with the recipient's name
And who wouldn't LOVE a 7% higher open rate!!
- Do you wish that EVERY trip you booked for people would be one you'd LOVE to work on, but you're not sure how to turn those other trips down?
- Do you worry that people will expect you to take on trips that seem impossible to research and will give you LESS profit than you're used to?
- Are you afraid that turning down business will eventually lead to the loss of the traveler forever & ever?
If that sounds like you, you're in the right place!
I recently turned down another trip to Asia.
I gotta be honest. I'm not the least bit interested in traveling there, researching it OR making just 10% commission. I've done it before and put SO much more time and effort into the $25000 booking and STILL made less than most of the trips I book in my niche in less than half the time.
So, I honestly didn't have a problem turning it down...
Want to know the 3 "magic ways" to be "PC" and polite when turning down unwanted...